Contact List

The Global Contacts page contains a list of all available people who have been entered in the system. Within this module, the user can add and/or edit a single contact, make the contact record not current, and include multiple addresses, phone numbers, fax numbers, and email addresses.

 

A list of projects and roles for the contact also are displayed in this dialog. Contacts are linked to projects in the Project Team and Site Team modules. The contact can have only one login. The number of contacts with the ability to login is based on the number of licenses purchased.

 

The Contact Types include:

 

The user can add a contact  by clicking   or edit a contact  by clicking , which opens the Contact module.

 

If a contact has left the company:

 

For more information, click How to Remove/ReAssign a Contact.

 

To find a contact, either enter a word or string in the Search filter or select one of the letters below the search filters for the first initial of the user's last or surname. To remove all search options, click the button.

 

Columns can be sorted  in ascending or descending order by clicking the column heading.

 

Click Common Buttons for a description of the buttons found throughout the system and their uses.

 

 

 

 

Field

Description

Search Fields

Enter the first few letters of the contact you want to locate and then press the .

Domain

The user can filter the records based on the record's Domain Scope and Domains. The available choices are Production and Test and any other Domains that have been added if the system has been licensed for Multi-Domain Edition.

Contact Type

The user can filter the contacts based on whether their role is related to the project, site, CRO, Sponsor, or another function (other). The Sponsor choice will be hidden unless Enable Sponsor Contact and Institution Type Configuration Variable is set to True.

Contact Status

The user can filter the records based on the Contact Status of the record. The available choices are:

  • Current

  • Non-Current

This field will default to the value set in the Default Status Filter on Lists configuration variable.

Review Status

The user can filter the records based on the Review Status of the record. The available choices are:

  • Approve

  • Not Approved

  • Pending Review.  

This filter will be hidden when the Enable Review Status Configuration Variable is set to False.  

Records

The user can filter the records based on whether the records are active or inactive, or simply select all records.

Search

The user can enter any word or string to see if it exists in the global contacts database.

Rolodex

The Rolodex will appear when there are 51 or more contacts.

Column Headings

 

Name*

The contact name will appear in this column by last or surname then first or given name.

Type*

Every contact will be placed under a contact type or function; either

  • Project

  • Site

  • Sponsor

  • Other

Role*

This column lists the contact's role or responsibility as it relates to ClinPlus CTMS. The default roles include:

 

Project Type

  • Data Management Lead (DML)

  • Data Manager (DM)

  • Medical Monitor (MM)

  • Project Assistant (PA)

  • Project Director (PD)

  • Project Manager (PM)

  • Site Assistant (SA)

  • Site Manager (CRA)

  • Site Monitor (RCRA)

  • Study Lead Monitor (SLM)

  • Country Lead Monitor (CLM)

  • Country Manager (CM)

 

Site Type

  • Manager

  • Pharmacist

  • Principal Investigator

  • Study Coordinator

  • Sub Investigator

 

The administrator can add or edit roles in the Roles module.

Gender*

The gender will display if it was input when the contact was created. This field will be hidden if the Enable Contact Gender configuration variable, which is under the System Configuration, Global Contacts configuration group, is set to False.

Status*

The Status field will display either

  • Current

  • Pending Review*

  • Not Current

  • Not Approved*

The Pending Review and Not Approved icons will not be displayed if the Enable Review Status Configuration Variable is set to False.

Institution*

The Institution associated with the contact will display.

Location*

 

The City and State of the Contact's Primary Address will display if it was entered.

Country*

 

The Country of the Contact’s Primary Address will display if it was entered.

Phone*

 

The Contact’s Primary Phone will display if it was entered.

Domains*

The following choices will display based on the Contact’s Domain Scope:

  • All Domains will display as All

  • All Production Domains will display as All Production (Multi-Domain Edition only)

  • All Test Domains will display as All Test (Multi-Domain Edition only)

  • Selected Domains will display as a list of Domains

All Projects

A check in this column indicates that the contact has access to all projects. If there is no check then the contact may only have access to specific projects.  

Can Login?

A check in this column indicates that the contact has the ability to login or enter the system. If there is no check, then the contact's password may have expired, they were locked out, permission was not granted, or permission was taken away.

Prod

A check in this column indicates that the contact has at least one Production license. If there is no check, the contact does not have a Production license.

Test

A check in this column indicates that the contact has at least one Test license. If there is no check, the contact does not have a Test license.

Comment

This column will display any comments input in the contact's record.