System Users

The System Users page displays the list of System Users. They are grouped into Standard Users and Additional Users. Standard Users are the two accounts that come with the system and do not count against your licensed users:

Account, Service

The Service Account is used for a variety of system-related tasks that are not associated with a specific user. For example, the Service Account is used to run Data Imports from IVRS and EDC vendors. It is also used when creating a new Project to populate some of the required tables. It cannot be used to log into CTMS, there can never be a username and password associated with it.
Administrator, System

Additional Users are the system users that the System Administrator has added. They will be hidden if the current user does not have the System Administrator role.

These records can be filtered on Active, Inactive, or All and can be searched for a word or string within the record. To remove all search options, click the button.

To Edit a System User, click the to open the Contact module.

Click Common Buttons for a description of the buttons found throughout the system and their uses.

Field	Description
Search Fields
Records	The user can filter the records based on whether they are active or inactive, or simply select all records.
Search	The user can enter any word or string to see if it exists in the database.
Column Headings
Name*	This column displays the names of the roles that are available to assign to a user and are grouped by Project, Sponsor (for multi-company licenses), Site, Other (will be hidden if no roles), and System.
Role*	This column indicates the code that is associated with the role.
Email*	This column displays the email address of the contact if entered.
Login*	A check in the box indicates that the contact can login.
Login Name*	This column displays the information that the contact enters to log into the system.
Domains*	Not all systems are installed with the Domain feature. A Domain is a way to categorize your projects. CROs usually have Client domains and Pharmaceutical companies often have therapeutic area or department domains. If the system has domains, this column will display the following choices, which are based on the Contact’s Domain Scope: All Domains will be displayed as All All Production Domains will be displayed as All Production (Multi-Domain Edition only) All Test Domains will be displayed as All Test (Multi-Domain Edition only) Selected Domains will be displayed as a list of Domains
All Projects*	A check in this column indicates that the contact has access to all projects
Comment*	This column displays any information entered in the Comment field of the Contact module.

* Click the column heading to sort in ascending or descending order.